Uniform Title This is service design doing. Chinese Title Zhe cai shi fu wu she ji : yi bu you quan qiu fu wu she ji shi gong tong da zao de ju zuo = This is service design doing / [De] Make Sidikeduo'en (Marc Stickdorn), Makusi Huomeisi (Markus Hormess), Yadang Laolunsi (Adam Lawrence), Yagebu Shinade (Jakob Schneider) bian zhu ; Wu Haixing yi . [O'Reilly electronic resources] 这才是服务设计 : 一部由全球服务设计师共同打造的巨作 = This is service design doing / [德] 马克 • 斯蒂克多恩 (Marc Stickdorn), 马库斯 • 霍梅斯 (Markus Hormess), 亚当 • 劳伦斯 (Adam Lawrence), 雅各布 • 施奈德 (Jakob Schneider) 编著 ; 吴海星 译.