| Description |
1 online resource (1 video file, approximately 25 minutes) : digital, .flv file, sound |
| Playing Time |
Playing time: 24 min. |
| Note |
In Process Record. |
|
Title from title frames. |
| Event |
Originally produced by Film Ideas in 2004. |
| Summary |
This unique program addresses the issue of how healthcare professionals tell patients bad news. Although the program is told from a medical viewpoint, the information is helpful to anyone that needs to convey bad news. Throughout this program, experienced professionals and patients offer valuable information about how to successfully fulfill the role of a messenger telling bad news. Topics discussed: Learning compassion and empathy; Where to tell bad news; How family members receive the bad news; Respecting patients feelings and their emotional impact; Making sure the bad news is clearly understood; The Do's and Don'ts for delivering bad news; The importance of eye contact, silence and attention; The D words death and dying; Dealing with anger, sadness, grief and pain. |
| System Details |
Mode of access: World Wide Web. |
| Language |
In: English |
| Indexed Term |
Business Skills |
|
Career Development |
| Added Author |
Kanopy (Firm)
|
| Music No. |
1142960 Kanopy |
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