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Author Knapp, Robert D.

Title The Supernova Multiplier : Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth. [O'Reilly electronic resource]

Imprint Newark : John Wiley & Sons, Incorporated, 2019.
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Description 1 online resource (224 pages)
Contents Cover; Title Page; Copyright; Contents; Foreword; Acknowledgments; Introduction; Chapter 1 Hitting the Wall; Customers Are Always Right; Planning and Contact; What Makes Exceptional Client Service so Exceptional?; What Worked and What Didn't; Chapter 2 Organize and Operate: Raising Our Productivity by Maximizing Our Efficiency; Five Star Model; The Language of Ownership; The First Star: Director of Planning; The Second Star: Director of Implementation; The Third Star: Director of Brand Management; The Fourth Star: Director of Growth (Marketing); The Fifth Star: Director of Leadership
The Leader's RoleRadical Delegation and What My Dad Said; Cultural Building Blocks; Radical Delegation in Action; Chapter 3 Giving More and Keeping Score; The Rule that Rules Us; It's Monday-Time to Claim What You're Giving; It's Friday (or Thursday)-Time to Total Everything Up with the Scoreboard; One Team's Take on the Scoreboard; Management by Challenge; Chapter 4 90 Days 90 Prospects; The Puppy Dog Close; "No Means Know"; Chapter 5 Using Centers of Influence to Grow Your Practice; Who Are Good Centers of Influence?; But This Time It Was Different; Five Steps to Approaching a COI
Chapter 6 NichesTwo Types of Niche: Natural/Organic and Target; Target/External Niches; Internal Niches; He Found a Niche Based on His Passion; Chapter 7 Mastermind Groups; What Is a Mastermind Group?; Bonus Multiplier!; Bill Cates on Mastermind Groups; Chapter 8 Niche Mastermind Groups-A Radical Idea; Chapter 9 Giving to Give; Every Minute You're on a Board, You're on a Job Interview; He Found His Niche in What He Loved to Do; Building Personal Relationships; Chapter 10 Leveraging Social Media; Acquiring New Clients through LinkedIn; Chapter 11 Leveraging Debt to Your Client's Advantage
When It Comes to Debt, Words MatterChapter 12 The Art of Asking for and Getting Introductions; Why Do FAs Have a Hard Time Asking for Introductions?; Ways to Create Value for Clients; Chapter 13 The Branch Manager's Role as a Supernova Multiplier; The FA's Role as the Leader of the Team; Enthusiastically Endorsed Resources; Index; EULA
Summary Take your Supernova practice to even greater heights of performance and profitability The Supernova Multiplier provides expert guidance to the revolutionary wealth management model that has transformed the lives and businesses of financial professionals worldwide. The innovative Supernova method enables financial advisors to rapidly grow their business, efficiently manage time, and maximize client satisfaction. The Five Stars of the Supernova model--Segmentation, Organization, Planning, Acquisition, and Leadership--provide financial advisors with the tools and knowledge to propel their practices to new heights of performance. The acknowledged pioneer of the Supernova model, author Rob Knapp offers in-depth examination of every aspect of the Supernova model, from client experience to leadership development. This invaluable resource addresses significant issues facing disciples of the model, including areas of chronic underperformance, and delivers proven solutions that financial advisors can integrate into their practices. Detailed coverage of core elements, such as the Rule of Reciprocity, Gap Analysis and the Five Star Model, promotes critical analysis of advisor performance and builds the foundation for precise alignment to the essential Supernova principles. This indispensable book empowers current and prospective Supernova practitioners to: Build and optimize an efficient and profitable Supernova advisory practice Structure your practice around high-value activities that increase revenue and grow your business Maintain a predictable schedule of meaningful client contact Develop and implement proactive planning strategies with your team and client base. The Supernova model is not complex, but requires sustained and disciplined effort to achieve best results. The Supernova Multiplier: 7 Strategies for Financial Advisors to Grow Their Practices is the key to unlocking remarkable results and sustained achievement in advisory practices across the financial management industry that will differentiate you and your practice from the ordinary into the extraordinary.
Subject Investment advisors.
Conseillers en placements.
investment counsels.
Investment advisors
Other Form: Print version: Knapp, Robert D. Supernova Multiplier : Crossing the Invisible Bridge to Exceptional Client Service and Consistent Growth. Newark : John Wiley & Sons, Incorporated, ©2019 9781119539803
ISBN 9781119539810
1119539811
9781119539773 (electronic bk.)
1119539773 (electronic bk.)
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