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Author Zairi, Mohamed.

Title Effective management of benchmarking projects : practical guidelines and examples of best practice / Mohamed Zairi. [O'Reilly electronic resource]

Imprint Oxford ; Burlington, Mass. : Butterworth-Heinemann, 2003, ©1998.
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Availalbe on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3164252~S1
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Description 1 online resource (1 volume) : illustrations
Bibliography Includes bibliographical references and index.
Subject Benchmarking (Management)
Total quality management.
Étalonnage concurrentiel.
Qualité totale.
Benchmarking (Management)
Total quality management
Other Form: Print version: Zairi, Mohamed. Effective management of benchmarking projects. Oxford, England : Butterworth-Heinemann, 1998 0750639873 (DLC) 98199169 (OCoLC)39780825
ISBN 9781136408502
1136408509
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