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Author Lipp, Doug.

Title Disney u: how disney university develops the world's most engaged, loyal, and customer-centric em [Hoopla electronic resource] / Doug Lipp.

Edition Unabridged.
Publication Info. [United States] : McGraw Hill-Ascent Audio, 2014.
Made available through hoopla
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Description 1 online resource (1 audio file (5hr., 56 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Cast Read by Tim Lundeen.
Summary Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U.
System Details Mode of access: World Wide Web.
Subject Business
Genre Audiobooks
Added Author Lundeen, Tim.
hoopla digital.
ISBN 9781639291489 (sound recording : hoopla Audio Book)
1639291482 (sound recording : hoopla Audio Book)
Music No. MWT14341661
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