Description |
xvi, 211 pages ; 23 cm |
Contents |
Introduction -- Yield theory: compassion as the cornerstone of communication -- How yield theory works: listen, validate, explore options -- Acceptance: meeting others where they are -- Authenticity: operating from essence -- Compassion: overcoming anger -- Nonattachment: letting go of ego -- Conscious education: Plato's cave and the expansion of understanding -- Creativity: beyond one-size-fits-all problem solving -- Mindfulness: being in the conflict -- The five errors of communication: what not to do!. |
Subject |
Interpersonal conflict.
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Conflict management.
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ISBN |
9781683642589 (pbk.) |
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