How to be a winning negotiator -- Knowledge gains you the upper hand -- Remember, it's strictly business --The rules of time -- The psychology of negotiating -- Challenge their words -- 5 basic tactics negotiators use -- Negotiating the actual offer (includes counters) -- Get a better deal when buying a foreclosure -- How to fend off a lender who wants to foreclose -- Sell your home when you owe more than it's worth -- Successfully buy a short sale -- Winning a bidding war -- Negotiate a lower commission rate when you sell -- How to argue for a better appraisal -- Fighting over personal property -- How to pressure a builder ove price and upgrades -- Gaining an advantage from the inspection report -- Deal points when buying investment properties -- Negotiate your way out of closing problems.