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Author Polsky, Lawrence.

Title Perfect phrases for communicating change : hundreds of ready-to-use phrases for maintaining focus and productivity during organizational change / Lawrence Polsky and Antoine Gerschel. [O'Reilly electronic resource]

Imprint New York : McGraw-Hill, ©2010.
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Description 1 online resource (vii, 163 pages)
Series The perfect phrases series
Perfect phrases series.
Bibliography Includes bibliographical references and index.
Summary "Employees respond to organizational change with worry, fear, and sometimes even panic. Your job is to keep them motivated and focused - so you must choose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrases for ensuring your employees make the transition with clarity, commitment, and skill. Learn the most effective language for: Articulating new company initiatives ; Responding to questions with confidence ; Easing employees' fears ; Clarifying roles and responsibilities ; Addressing resistance and performance problems."--Cover
Contents Laying the foundation for communicating change -- Perfect phrases for communicating a new organizational structure -- Perfect phrases for communicating a new project -- Perfect phrases for communicating as a new leader -- Perfect phrases for communicating a new organizational strategy -- Perfect phrases for handling resistance.
Subject Communication in management.
Organizational change.
Communication in organizations.
Communication en gestion.
Changement organisationnel.
Communication dans les organisations.
Communication in management
Communication in organizations
Organizational change
Added Author Gerschel, Antoine.
Other Form: Print version: Polsky, Lawrence. Perfect phrases for communicating change. New York : McGraw-Hill, ©2010 9780071738316 (DLC) 2010001194 (OCoLC)441171000
ISBN 9780071738309 (electronic bk. ; Adobe Digital Editions)
0071738304 (electronic bk. ; Adobe Digital Editions)
9780071738309 (electronic bk. ; Mobipocket Reader)
0071738304 (electronic bk. ; Mobipocket Reader)
(alk. paper)
(alk. paper)
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