| Description |
1 online resource (xiv, 385 pages) : illustrations |
| Series |
Oliver Wight |
|
Oliver Wight maufacturing series.
|
| Note |
Includes index. |
| Contents |
Opportunity -- Fact-finding--Greg meets his team -- Greg's directives -- Breakdown -- Listening -- And learning -- Observing -- Possibilities -- Beginning -- Hope -- Decision time -- Kick-off -- Involvement -- Education, education, education -- Process design -- Customer service -- Customer satisfaction -- Competitive pressure -- Class A leadership -- Sustainability, and more. |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
A tough, challenging, and eventful journey is outlined in this cutting-edge business story. Greg, the company President, uses the latest edition of the trusted industry standard, The Oliver Wight Class A Checklist for Business Excellence, to transform his business from mediocrity to industry leading performance. What he learns about senior management responsibilities and behaviors drives him to achieve outstanding rewards and benefits, not the least of which is his company's survival. |
| Subject |
Management.
|
|
Strategic planning.
|
|
Leadership.
|
|
Leadership |
|
Gestion. |
|
Planification stratégique. |
|
Leadership. |
|
management. |
|
Leadership |
|
Management |
|
Strategic planning |
| Added Author |
Herbert, Kevin (Kevin P.)
|
|
Correll, James G.
|
| Other Form: |
Print version: Groves, Dennis, 1942- Achieving class A business excellence. Hoboken, N.J : John Wiley & Sons, ©2008 9780470260340 0470260343 (DLC) 2008012266 (OCoLC)220096896 |
| ISBN |
9780470391099 (electronic bk.) |
|
047039109X (electronic bk.) |
|
9780470445075 (electronic bk.) |
|
0470445076 (electronic bk.) |
|
9780470391105 (electronic bk.) |
|
0470391103 (electronic bk.) |
|
9781119205449 (electronic bk.) |
|
1119205441 (electronic bk.) |
|
(cloth ; acid-free paper) |
|
(cloth ; acid-free paper) |
|
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