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Author Klosterboer, Larry.

Title Implementing ITIL change and release management / Larry Klosterboer. [O'Reilly electronic resource]

Imprint Upper Saddle River, N.J. : IBM Press, ©2009.
To Access:
Available on O’Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3151503~S1
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Description 1 online resource (xix, 218 pages) : illustrations
Series ITIL series.
Note Title from title screen.
Includes index.
Subject Configuration management.
Information technology -- Management.
Gestion de configurations.
Technologie de l'information -- Gestion.
Configuration management
Information technology -- Management
Other Form: Print version: Klosterboer, Larry. Implementing ITIL change and release management. Upper Saddle River, NJ : IBM Press/Pearson, ©2009 9780138150419 (DLC) 2008040421 (OCoLC)244066519
ISBN 0138150419 (cloth)
9780138150419 (cloth)
9780137001323 (electronic bk.)
0137001320 (electronic bk.)
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