| Description |
1 online resource (1 audio file (53 min.)) : digital. |
|
digital digital recording rda |
|
data file rda |
| Series |
Ignite Reads ; |
|
Duncan, Deb.
Ignite Reads. Spoken word ;
|
| Access |
Digital content provided by hoopla. |
| Performer |
Narrated by Janet Metzger and Christopher Grove. |
| Summary |
Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead. |
| System Details |
Mode of access: World Wide Web. |
| Subject |
Business.
|
| Added Author |
Duncan, Todd.
|
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Grove, Christopher. Narrator.
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Metzger, Janet. Narrator.
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|
hoopla digital.
|
| ISBN |
9781469070605 (sound recording : hoopla Audio Book) |
|
146907060X (sound recording : hoopla Audio Book) |
| Music No. |
MWT12344347 |
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