| Description |
1 online resource (217) |
| Series |
Enterprise computing. |
|
Enterprise computing.
|
| Audience |
Scholarly & Professional Elsevier Science & Technology Books. |
| Contents |
Front Cover; Linux and the Unix Philosophy; Copyright Page; Contents; Foreword; Acknowledgments; Preface; Chapter 1. The Unix Philosophy: A Cast of Thousands; Chapter 2. One Small Step for Humankind; Chapter 3. Rapid Prototyping for Fun and Profit; Chapter 4. The Portability Priority; Chapter 5. Now That's Leverage!; Chapter 6. The Perils of Interactive Programs; Chapter 7. More Unix Philosophy: Ten Lesser Tenets; Chapter 8. Making Unix Do One Thing Well; Chapter 9. Unix and Other Operating System Philosophies; Chapter 10. Through the Glass Darkly: Linux vs. Windows. |
| Summary |
In CRM, Jeffrey Peel defines Customer Relationship Management in a radical new way by putting communications at the center. In the past, CRM was mostly about the technology, not about the customer. In this book, Peel talks about a new ethos that is beginning to fundamentally change the way organizations do business. At a technology level, CRM is increasingly about conjoined best-of-breed applications delivered via portal technologies. At a business level, it is beginning to invade traditional territories occupied by brand management or customer support. Peel shows companies how to make the shi. |
| Subject |
Customer relations -- Management.
|
|
Customer relations -- Management. |
| Genre |
Electronic resource. |
| In: |
Referex Security and Networking |
| Other Form: |
Paperback 9781555582630. |
| ISBN |
9781555582630 |
|
155558263X (Trade Cloth) |
|
0080503446 |
|
9780080503448 |
|
1282540084 |
|
9781282540088 |
|
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