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008    120823s2012    nju     ob    001 0 eng d 
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020    1118227565|q(electronic bk.) 
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049    INap 
082 04 658.403 
082 04 658.403|223 
099    eBook O’Reilly for Public Libraries 
100 1  Drummond, Helga. 
245 10 Guide to decision making :|bgetting it more right than 
       wrong /|cHelga Drummond.|h[O'Reilly electronic resource] 
260    Hoboken, N.J. :|bJohn Wiley & Sons,|c©2012. 
300    1 online resource (xi, 208 pages). 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  The Economist 
500    At head of title: The Economist. 
504    Includes bibliographical references and index. 
505 0  Guide to Decision Making: Getting It More Right Than 
       Wrong; Contents; Acknowledgements; Introduction; 
       Predictable surprises; Where surprises come from; 1: 
       Illusions of control: the confidence trap; Illusions of 
       control; The confidence trap; Success and luck: the deadly
       cocktail; Bunker mentality; Avoiding the overconfidence 
       trap; Risk as choice; 2: Blinkered vision: the judgment 
       trap; Look no further: confirmation traps; Why first 
       impressions matter: anchoring traps; Seen it all before: 
       analogy traps; Out of sight, out of mind: availability 
       traps; Alluring images: vividness traps 
505 8  Too good to lose?Emotional rollercoaster: instant-response
       traps; Two dead fish: expectation traps; Expectations are 
       reality; Surprise, surprise ...; Avoiding judgmental 
       traps; All that glitters: evaluating opportunity; 
       Separating heart and head; When not to make a decision; 
       ""Only the paranoid survive""; 3: Ghosts and shadows: 
       where is reality?; What is a problem?; What do hierarchies
       really do?; Solving the wrong problem; The invented 
       reality; Rushing a solution; Solving problems that do not 
       exist; Subtle movements; Corporate myopia; Reality as 
       myth; The ruling myth 
505 8  Mythical rights and wrongsGo slow to go fast; The problem 
       behind the problem; Listening to Galileo: conceptual 
       blockbusting; Second-order thinking; Stop problems before 
       they start; Solve the right problem; Apply the ""because""
       test; Finding the lobster: the importance of mind states; 
       Expecting the unexpected; Fact or fiction?; Testing 
       reality; 4: Gorilla in the room: information and decision-
       making; How do we know what we think we know?; Where the 
       unexpected come from; Risk as a mirror of imagination; 
       Perception is reality; Gorilla in the room; Complicit 
       computers; Liars in service of truth 
505 8  Shut the toolbox and open the mindGoing into ""lockdown"";
       What is the question?; Information-gathering must have a 
       point; The reality of planning; Ask why? not who?; 5: 
       Conspiracies of optimism: group dynamics; Problems of 
       status; Impact of group culture; Groupthink: conspiracies 
       of optimism; When great minds think alike; Consequences of
       groupthink; Risky shift; Groups and myopia; Managing 
       groups; Changing group culture; Effective leadership; As 
       others see us; Critical decisions require critical 
       thinking; Refreshing the group; 6: Shifting tides: power 
       and politics in decision-making 
505 8  The dynamics of powerThe problem with rules and 
       instructions; Low power; Inevitable tensions; The politics
       of the deadly Ds; Thinking the unthinkable; The art of the
       possible: managing power and politics; Getting the 
       approach right; Managing conflict; Ending the debate; The 
       importance of authority; Missing links; The old, old 
       story; 7: Predictable surprises; Today's solution: 
       tomorrow's problem; When solutions dictate or distract; 
       Winner's curse; The curse of establishment status; The 
       tragedy of the commons; Herding; The missing hero; Vicious
       circle or exploding cluster 
520    A comprehensive look at decision-making practices and what
       can be done to eradicate errors Designed to help companies
       in any industry make fewer mistakes, The Economist Guide 
       to Decision Making is an in-depth look at the tools and 
       techniques for preventing errors and improving efficiency.
       Exploring how and why decisions go awry in the first 
       place; what decision-makers can do to counter the 
       psychological, social, and other forces that can undermine
       individual judgment and pull organizations off course; and
       highlighting often overlooked aspects of the science of 
       decision making, the book illustr. 
588 0  Print version record. 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
650  0 Decision making. 
650  0 Strategic planning. 
650  0 Management. 
650  2 Decision Making 
650  6 Prise de décision. 
650  6 Planification stratégique. 
650  6 Gestion. 
650  7 decision making.|2aat 
650  7 management.|2aat 
650  7 Decision making|2fast 
650  7 Management|2fast 
650  7 Strategic planning|2fast 
730 0  Economist (London, England : 1843) 
776 08 |iPrint version:|aDrummond, Helga.|tGuide to decision 
       making.|dLondon : Economist Books in association with 
       Profile Books, ©2012|z9781846688942|w(OCoLC)806491258 
830  0 Economist. 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/9781118240557/?ar
       |zAvailable on O'Reilly for Public Libraries 
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