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Author Drummond, Helga.

Title Guide to decision making : getting it more right than wrong / Helga Drummond. [O'Reilly electronic resource]

Imprint Hoboken, N.J. : John Wiley & Sons, ©2012.
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Description 1 online resource (xi, 208 pages).
Series The Economist
Economist.
Note At head of title: The Economist.
Bibliography Includes bibliographical references and index.
Summary A comprehensive look at decision-making practices and what can be done to eradicate errors Designed to help companies in any industry make fewer mistakes, The Economist Guide to Decision Making is an in-depth look at the tools and techniques for preventing errors and improving efficiency. Exploring how and why decisions go awry in the first place; what decision-makers can do to counter the psychological, social, and other forces that can undermine individual judgment and pull organizations off course; and highlighting often overlooked aspects of the science of decision making, the book illustr.
Contents Guide to Decision Making: Getting It More Right Than Wrong; Contents; Acknowledgements; Introduction; Predictable surprises; Where surprises come from; 1: Illusions of control: the confidence trap; Illusions of control; The confidence trap; Success and luck: the deadly cocktail; Bunker mentality; Avoiding the overconfidence trap; Risk as choice; 2: Blinkered vision: the judgment trap; Look no further: confirmation traps; Why first impressions matter: anchoring traps; Seen it all before: analogy traps; Out of sight, out of mind: availability traps; Alluring images: vividness traps
Too good to lose?Emotional rollercoaster: instant-response traps; Two dead fish: expectation traps; Expectations are reality; Surprise, surprise ...; Avoiding judgmental traps; All that glitters: evaluating opportunity; Separating heart and head; When not to make a decision; ""Only the paranoid survive""; 3: Ghosts and shadows: where is reality?; What is a problem?; What do hierarchies really do?; Solving the wrong problem; The invented reality; Rushing a solution; Solving problems that do not exist; Subtle movements; Corporate myopia; Reality as myth; The ruling myth
Mythical rights and wrongsGo slow to go fast; The problem behind the problem; Listening to Galileo: conceptual blockbusting; Second-order thinking; Stop problems before they start; Solve the right problem; Apply the ""because"" test; Finding the lobster: the importance of mind states; Expecting the unexpected; Fact or fiction?; Testing reality; 4: Gorilla in the room: information and decision-making; How do we know what we think we know?; Where the unexpected come from; Risk as a mirror of imagination; Perception is reality; Gorilla in the room; Complicit computers; Liars in service of truth
Shut the toolbox and open the mindGoing into ""lockdown""; What is the question?; Information-gathering must have a point; The reality of planning; Ask why? not who?; 5: Conspiracies of optimism: group dynamics; Problems of status; Impact of group culture; Groupthink: conspiracies of optimism; When great minds think alike; Consequences of groupthink; Risky shift; Groups and myopia; Managing groups; Changing group culture; Effective leadership; As others see us; Critical decisions require critical thinking; Refreshing the group; 6: Shifting tides: power and politics in decision-making
The dynamics of powerThe problem with rules and instructions; Low power; Inevitable tensions; The politics of the deadly Ds; Thinking the unthinkable; The art of the possible: managing power and politics; Getting the approach right; Managing conflict; Ending the debate; The importance of authority; Missing links; The old, old story; 7: Predictable surprises; Today's solution: tomorrow's problem; When solutions dictate or distract; Winner's curse; The curse of establishment status; The tragedy of the commons; Herding; The missing hero; Vicious circle or exploding cluster
Subject Decision making.
Strategic planning.
Management.
Decision Making
Prise de décision.
Planification stratégique.
Gestion.
decision making.
management.
Decision making
Management
Strategic planning
Added Title Economist (London, England : 1843)
Other Form: Print version: Drummond, Helga. Guide to decision making. London : Economist Books in association with Profile Books, ©2012 9781846688942 (OCoLC)806491258
ISBN 9781118227565 (electronic bk.)
1118227565 (electronic bk.)
9781118240557 (electronic bk.)
1118240553 (electronic bk.)
9781118265154 (ebk)
1118265157 (ebk)
(cloth)
(cloth)
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