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Author Reina, Dennis S., 1950-

Title Trust and betrayal in the workplace : building effective relationships in your organization / Dennis Reina, Michelle Reina. [O'Reilly electronic resource]

Edition Third edition, revised and updated.
Publication Info. Oakland, CA : Berrett-Koehler Publishers, 2015.
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Description 1 online resource (xiv, 208 pages) : illustrations
text file
Series A BK business book
Note Revised edition of Trust & betrayal in the workplace, published in 2006.
Contents Cover; Contents; Preface; CHAPTER ONE: Trust Begins with You; CHAPTER TWO: Trust of Character; CHAPTER THREE: Trust of Communication; CHAPTER FOUR: Trust of Capability; CHAPTER FIVE: Your Readiness and Willingness to Trust; CHAPTER SIX: How You Trust; CHAPTER SEVEN: How Trust Is Broken: Betrayal; CHAPTER EIGHT: How Trust Is Rebuilt: The Seven Steps for Healing; CHAPTER NINE: How Trust Is Transformed: Transformative Trust; CHAPTER TEN: Taking Trust to the Next Level; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Acknowledgments; About the Authors.
Summary Trust is a key differentiator for high-performing organizations. It makes bold initiatives possible, difficult transitions easier, and everyday workflow more effective. Yet trust can be hard to build and sustain because most people aren't aware of the subtle and unintentional ways they test and break trust in their workplace relationships every day. In this updated edition of their award-winning book, Dennis and Michelle Reina show how anyone at any level-not just those at the top-can take action and change his or her behavior to create, build, and sustain trust in the workplace. Drawing on ove.
Note Includes index.
Language English.
Subject Organizational behavior.
Trust.
Interpersonal relations.
Organizational effectiveness.
Work environment.
Psychology, Industrial.
Confidence.
Comportement organisationnel.
Confiance.
Efficacité organisationnelle.
Psychologie du travail.
Confidence
Interpersonal relations
Organizational behavior
Organizational effectiveness
Psychology, Industrial
Trust
Work environment
Added Author Reina, Michelle L., 1958-
Added Title Trust & betrayal in the workplace
Other Form: Print version: Reina, Dennis S., 1950- Trust and betrayal in the workplace. Third edition, revised and updated. 9781626562578 1626562571 (DLC) 2014039110
ISBN 9781626562585 (electronic bk.)
162656258X (electronic bk.)
9781626562592
1626562598
1282300288
9781282300286
9786612300288
6612300280
1576759490
9781576759493
(pbk.)
(pbk.)
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