| Description |
1 online resource (xxxvii, 344 pages) : illustrations |
| Bibliography |
Includes bibliographical references (pages 331-336) and index. |
| Summary |
The flood of information, unprecedented transparency, increasing interconnectedness-and our global interdependence-are dramatically reshaping today's world, the world of business, and our lives. We are in the Era of Behavior and the rules of the game have fundamentally changed. It is no longer what you do that matters most and sets you apart from others, but how you do what you do. Whats are commodities, easily duplicated or reverse-engineered. Sustainable advantage and enduring success for organizations and the people who work for them now lie in the realm of how, the new frontier of conduct. For almost two decades, Dov Seidman's pioneering organization, LRN, has helped some of the world's most respected companies build "do it right," winning cultures and inspire principled performance throughout their organizations. Seidman's distinct vision of the world, business, and human endeavor has helped enable more than 15 million people doing business in more than 120 countries to outbehave the competition. In HOW: Why HOW We Do Anything Means Everything, Dov Seidman shares his unique approach with you. Now updated and expanded, HOW includes a new Foreword from President Bill Clinton and a new Preface from Dov Seidman on why how we behave, lead, govern, operate, consume, engender trust in our relationships, and relate to others matters more than ever and in ways it never has before. Through entertaining anecdotes, surprising case studies, cutting-edge research in a wide range of fields, and revealing interviews with a diverse group of leaders, business executives, experts, and everyday people on the front lines, this book explores how we think, how we behave, how we lead, and how we govern our institutions and ourselves to uncover the values-inspired "hows" of twenty-first-century success and significance. Divided into four comprehensive parts, this insightful book: * Exposes the forces and factors that have fundamentally restructured the world in which organizations operate and their people conduct themselves, placing a new focus on their hows * Provides frameworks to help you understand those hows and implement them in powerful and productive ways * Helps you channel your actions and decisions in order to thrive uniquely within today's new realities * Sheds light on the systems of how-the dynamics between people that shape organizational culture-and introduces a bold new vision for leading and winning through self-governance. The qualities that many once thought of as "soft"--Values, trust, and reputation-are now the hard currency of success and the ultimate drivers of efficiency, performance, innovation, and growth. With in-depth insights and practical advice, HOW will help you bring excellence and significance to your business endeavors- and your life-and refocus your efforts in powerful new ways. If you want to stand out, to thrive in our fast changing, hyperconnected, and hypertransparent world, read this book and discover HOW. |
| Contents |
How: Why How We Do Anything Means Everything; Contents; Foreword; Preface; Prologue: Making Waves; Part I: How We Have Been, How We Have Changed; Introduction: The Spaces between Us; Chapter 1: From Land to Information; Lines of Communication; Getting Flattened; Chapter 2: Technology's Trespass; The Ties That Bind Us; Distance Unites Us; Can You Hear Me Now?; The Age of Transparency; The Persistence of Memory; The Information Jinni Is Out of the Lamp; Chapter 3: The Journey to HOW; Just Do It; The Certainty Gap; The Limitations of Rules; Outbehaving the Competition; How We Go Forward |
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Part II: How We ThinkIntroduction: The Paradox of Journey; Chapter 4: Playing to Your Strengths; Help; You Can Judge a Book by Its Cover; Looking Out for Number Two; The Evolution of What Is Valuable; Believe It; Chapter 5: From Can to Should; Rules as Proxies; Dancing with Rules; On the Tip of Your Tongue; Unlocking Should; Risk and Reward; Chapter 6: Keeping Your Head in the Game; Distraction; Small Lapses, Large Costs; Dissonance; Doing Consonance; Friction; Putting It in the Whole; Part III: How We Behave; Introduction: How We Do What We Do; Chapter 7: Doing Transparency |
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Beyond Proxies and SurrogatesICU, UC Me; The Market Defines You; Say You Are Sorry; Interpersonal Transparency; Sig, Don't Zag; Chapter 8: Trust; The Soft Made Hard; How High Is the Ceiling?; Going on a TRIP; Tripping; Doing Trust; Trust Is the Drug; Trust, but Verify; Chapter 9: Reputation, Reputation, Reputation; Reputation in a Wired World; Reputational Capital; Mismanaging Reputation Management; A Second Chance; Part IV: How We Govern; Introduction: Innovating in HOW; Chapter 10: Doing Culture; The Sum of All HOWs; The Spectrum of Culture; The Four Types of Culture; Five HOWs of Culture |
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Chapter 11: The Case for Self-Governing CulturesSelf-Governance on the Shop Floor; Freedom Is Just Another Word; Taking Culture for a Test-Drive; Closing Gaps; Values in Action; A Journey to Culture; Why Self-Governance Is the Future of Business; Chapter 12: The Leadership Framework; Leadership; Walking the Talk; The First Five HOWs of Leadership; Circles in Circles (A Thought); The Leadership Framework, Continued; Afterword; HOWs Matter; Acknowledgments; Notes; Selected Bibliography; Index |
| Subject |
Success in business.
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Business ethics.
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Values.
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Organizational effectiveness.
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Technological innovations.
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Succès dans les affaires. |
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Morale des affaires. |
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Efficacité organisationnelle. |
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Innovations. |
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Business ethics |
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Organizational effectiveness |
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Success in business |
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Technological innovations |
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Values |
| Added Title |
Why how we do anything means everything |
| Other Form: |
Print version: Seidman, Dov. How. Expanded ed. Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], 2007 9781118106372 (OCoLC)761147052 |
| ISBN |
9781118167700 (electronic bk.) |
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9781118167687 (electronic bk.) |
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1118167686 (electronic bk.) |
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9781118167694 (electronic bk.) |
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1118167694 (electronic bk.) |
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1118167708 (electronic bk.) |
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1118106377 |
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9781118106372 |
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(cloth) |
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