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Author Fisher-Buttinger, Claudia.

Title Connective branding : building brand equity in a demanding world / Claudia Fisher-Buttinger and Christine Vallaster. [O'Reilly electronic resource]

Imprint Chichester, England ; Hoboken, NJ : Wiley, ©2008.
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Description 1 online resource (xxi, 358 pages) : illustrations
Physical Medium polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003
Description text file rdaft http://rdaregistry.info/termList/fileType/1002
Bibliography Includes bibliographical references and index.
Contents Market forces -- Emerging strategies to address market forces -- Brand framework for building connective brands -- Practical applications : brand engagement -- Practical applications -- stakeholder engagement -- Practical applications -- the process of alignment -- Epilogue -- the law of the seventh generation.
Summary This book bridges the gap between strengthening the 'employee brand' and the building 'external brand image' by synthesizing the two approaches. The result is a blurring of the boundaries and assigning creative powers to both. A customer has a number of interactions with the company, and each of these interactions has an impact on the brand equity account - either positive or negative. Examples of interactions include: the product itself, the purchasing process, the consumption experience, the 'face' of the organization, the call center, media etc. The real issue for the company is how to tran.
Subject Brand name products -- Management.
Brand name products -- Valuation -- Management.
Branding (Marketing)
Corporate image.
Produits de marque -- Gestion.
Produits de marque -- Évaluation -- Gestion.
Stratégie de marque.
Entreprises -- Image.
branding.
corporate image.
Brand name products -- Management
Brand name products -- Valuation -- Management
Branding (Marketing)
Corporate image
Marketing
Markenname
Markenartikel.
Markenpolitik.
Erfolgsfaktor.
Stakeholder.
Indexed Term Brand name products Marketing Management
Branding (Marketing) Management
Markenname
Marketing
Success in business
Added Author Vallaster, Christine, 1971-
Other Form: Print version: Fisher-Buttinger, Claudia. Connective branding. Chichester, England ; Hoboken, NJ : Wiley, ©2008 9780470512401 (DLC) 2008040265 (OCoLC)244653075
ISBN 9781119208396 (electronic bk.)
1119208394 (electronic bk.)
9780470740873 (electronic bk.)
0470740876 (electronic bk.)
(alk. paper)
(alk. paper)
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