10 Essentials for High Performance Quality in the 21st Century
Stamatis, Diomidis H., author Contemporary Consultants Co., Southgate, Michigan, USA
Productivity Press, 2016.

The 12 principles of manufacturing excellence : a leader's guide to achieving and sustaining excelle
Fast, Larry E.
New York : Productivity Press, 2012.

The 12 principles of manufacturing excellence : a leader's guide to achieving and sustaining excelle
Fast, Larry E., author.
New York : Productivity Press, 2015.

Benchmarking for best practice : continuous learning through sustainable innovation
Zairi, Mohamed.
Oxford ; Woburn, Mass. : Butterworth Heinemann, 2001, ©1996.

Best practices in lean six sigma process improvement : a deeper look
Schonberger, Richard.
Hoboken, N.J. : John Wiley & Sons, ©2008.

A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K.
Upper Saddle River, N.J. : FT Press, ©2008.

The complete idiot's guide to lean six sigma

Indianapolis, IN : Alpha Books, ©2007.

Continual improvement process
Sreenivasan, N. S.
New Delhi, India : Dorling Kindersley (India), ©2008.