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Author Yerkes, Leslie, 1958-

Title Beans : four principles for running a business in good times or bad [Hoopla electronic resource] / Leslie A. Yerkes and Charles Decker.

Edition Unabridged.
Publication Info. [United States] : Recorded Books, Inc., 2003.
Made available through hoopla
To Access:
Instantly available on hoopla.
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Bookmark link: https://library.naperville-lib.org:444/record=b2282138~S1
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Description 1 online resource (1 audio file (2hr., 13 min.)) : digital.
digital digital recording rda
data file rda
Access Digital content provided by hoopla.
Performer Narrated by Barbara Caruso.
Summary Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for their consulting and business savvy, have done their homework and turned Beans into "a business fable taken from real life."
System Details Mode of access: World Wide Web.
Subject Small business -- United States -- Management.
Customer services -- United States.
Quality of products -- United States.
Employee morale -- United States.
Added Author Decker, Charles, 1952- Author.
Caruso, Barbara. Narrator.
hoopla digital.
ISBN 9781449886936 (sound recording : hoopla Audio Book)
1449886930 (sound recording : hoopla Audio Book)
Music No. MWT13506745
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