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Subjects (1-3 of 3)
Service industries -- Management.
1
EBOOK
2008
A complete and balanced service scorecard : creating value through sustained performance improvement
Tyagi, Rajesh K.
Upper Saddle River, N.J. : FT Press, ©2008.
Available Onlineavailable online
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2
EBOOK
2013
The customer service solution : managing emotions, trust, and control to win your customer's busines
Dasu, Sriram.
New York : McGraw-Hill Education, [2013]
Available Onlineavailable online
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3
BOOK
2021
From cubicle to cloud : how to start and scale a virtual professional service business
Brazer, Jennifer, author.
Austin, Texas : Greenleaf Book Group Press, [2021]
 
Location Call No. Status
 Nichols Adult Nonfiction  658.11 BRA    AVAILABLE
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