| Description |
1 online resource (xiv, 162 pages) : illustrations |
|
text file |
| Bibliography |
Includes bibliographical references (pages 153-155) and index. |
| Contents |
Mind Kokoro -- Body Karada -- Soul Tamashii. |
| Summary |
Quality service is crucial in today's business world and Living Service shows you how to deliver your service efficiently and at a competitive price, by adapting and evolving to your customer needs. Living Service provides an insight into the success of Fujitsu, where this new approach is already delivering extraordinary benefits, including: 30% faster deployment of services; 30% greater reliability in service provision; 15% saving on costs. It provides the new competitive weapon, which is set to do for service industries what Toyota's lean production did for manufacturing industries. Organise. |
| Subject |
Customer services.
|
|
Service industries.
|
|
Service à la clientèle. |
|
Services (Industrie) |
|
Customer services |
|
Service industries |
| Added Author |
Ahmed, Mohi.
|
| Other Form: |
0273715356 9780273715351 |
| ISBN |
9780131370098 |
|
013137009X |
|
9780273715351 (alk. paper) |
|
0273715356 (alk. paper) |
|
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