About the author -- Acknowledgements -- Introduction -- What's it all about? -- What does being assertive really mean? -- Why we do too much for people -- What we're told to do -- So who are you really? -- Over-assertiveness and over-compensation -- Taking charge of it all -- Talking the talk -- Walking the walk -- You are worth it -- Working with what you know -- Tips 'n' tricks -- Changing your assertiveness habits for good in 14 days -- Conclusion -- Index.