1. Introduction -- 2. Basic mathematical concepts -- 3. Reliability, safety, and usability basics -- 4. Computer system reliability basics -- 5. Software reliability assessment and improvement methods -- 6. Software quality -- 7. Human error and software bugs in computer systems -- 8. Software safety and internet reliability -- 9. Software usability -- 10. Web usability -- 11. Computer system life-cycle costing.
Summary
This book eliminates the need to consult many different and diverse sources in the hunt for the information required to design better computer systems.