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Author Ferraro, Eugene, author.

Title Investigative interviewing : psychology, method, and practice / Eugene F. Ferraro, CPP, SPHR. [O'Reilly electronic resource]

Publication Info. Boca Raton, FL : CRC Press, [2015]
©20
©2015
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Description 1 online resource (xxv, 363 pages) : text file, PDF
Bibliography Includes bibliographical references and index.
Contents 1. The process of investigation -- 2. The differences between the public and private sector -- 3. The fundamentals of interviewing -- 4. The investigative interview method -- 5. Administrative interviews and communicating our results -- 6. Deception detection and the process of overcoming objections and denials -- 7. Legal challenges and litigation avoidance -- 8. The future of investigative interviewing -- 9. Improving results.
Summary This book covers modern techniques for private sector investigative interviews. It outlines a highly structured and process-driven technique that takes a non-accusatory approach, uses no intimidation or coercion, and has been proven to achieve admission rates above 90 percent. This time-tested methodology is easy to learn and replicate and will help you to significantly diminish the likelihood of false confessions. It illustrates the process of investigation; identifies the differences between the public and private sectors; reviews the fundamentals of interviewing; covers the investigative interview method; explains how to overcome objections; considers legal challenges and litigation avoidance; includes case studies based on actual investigations that illustrate industry best practices. -- Edited summary from book.
Language English.
Subject Police questioning.
Interviewing in law enforcement.
Police questioning -- Methodology.
Interviewing in law enforcement -- Methodology.
Criminal investigation -- Psychological aspects.
Interviewing in law enforcement -- Psychological aspects.
Police questioning -- Psychological aspects.
Enquêtes criminelles -- Aspect psychologique.
Entretiens (Application des lois) -- Aspect psychologique.
Interrogatoire policier -- Aspect psychologique.
Interrogatoire policier.
Entretiens (Application des lois)
Interrogatoire policier -- Méthodologie.
Entretiens (Application des lois) -- Méthodologie.
Police questioning -- Psychological aspects
Interviewing in law enforcement -- Psychological aspects
Criminal investigation -- Psychological aspects
Interviewing in law enforcement
Police questioning
Genre Handbooks and manuals
Other Form: Reproduction of (manifestation): Ferraro, Eugene. Investigative interviewing. Boca Raton, FL : CRC Press, ©2015 9781466590861 (OCoLC)868641888
ISBN 9781466590878 (e-book ; PDF)
1466590874 (e-book ; PDF)
9781322634920
1322634920
0429254822
9780429254826
Standard No. 10.1201/b17194 doi
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