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Author Padwa, Lynette.

Title Say the magic words [Hoopla electronic resource] / Lynette Padwa.

Edition Abridged.
Imprint [United States] : Listen & Live Audio, Inc. : Made available through hoopla, 2006.
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Description 1 online resource (1 audio file (180 min.)) : digital.
Access Digital content provided by hoopla.
Cast Read by Matilda Novak.
Summary It takes more than good social skills to get what you want from your child's teacher, your hairdresser, mechanic, hotel reservation agent and more. Encounters that were once simple are now like mini-excursions to a foreign land. Say The Magic Word is your passport to mastering these daily encounters. You'll find the most effective way to get what you want and need--and know what not to say and do. The insights and information come directly from the pros, people who have spent years in their particular line of work--and their advice is entertaining and unnervingly candid.
System Details Mode of access: World Wide Web.
Subject Customer relations. -- Sound recordings.
Patron and client. -- Sound recordings.
Professions -- Social aspects. -- Sound recordings.
Consumers -- Professional relationships. -- Sound recordings.
Added Author Novak, Matilda. Narrator.
hoopla digital.
ISBN 9781593163358 (sound recording : hoopla Audio Book)
1593163355 (sound recording : hoopla Audio Book)
Music No. MWT11001992
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