| Description |
1 online resource : illustrations, portraits |
| Series |
McGraw-Hill's AccessMedicine |
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McGraw-Hill's AccessMedicine.
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| Bibliography |
Includes bibliographical references and index. |
| Contents |
"I already know this" and "Patients know I care": designing a culture that is ready for communication skills training -- Leveraging your burning platform -- Keys to launching a successful communication skills training program -- Birth of the R.E.D.E. Model -- Making communication skills resonate with experienced clinicians -- Conversations that haunt clinicians -- Individual peer coaching: what to do about Dr. Jones? -- Facilitating staff physicians is not the same as teaching residents or students ... or is it? -- Who facilitates whom? Advanced care provider training -- Empathic communication through the loop lens: a surgeon's perspective -- "Trust me, I'm a doctor!": building, supporting, and maintaining professionalism -- The awesome power of vulnerability. |
| Summary |
The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication-from the thought leaders at Cleveland Clinic. |
| Subject |
Cleveland Clinic Foundation.
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Cleveland Clinic Foundation |
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Cleveland Clinic Foundation |
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Medical personnel and patient.
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Patient-centered health care.
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Interpersonal communication.
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Physician and patient.
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Medical ethics.
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Corporate culture.
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Physician-Patient Relations |
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Health Communication |
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Professional-Patient Relations |
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Ethics, Medical |
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Patient-Centered Care |
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Organizational Culture |
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Relations personnel médical-patient. |
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Soins centrés sur le patient. |
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Communication interpersonnelle. |
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Relations médecin-patient. |
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Éthique médicale. |
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Culture organisationnelle. |
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Corporate culture |
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Interpersonal communication |
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Medical ethics |
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Medical personnel and patient |
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Patient-centered health care |
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Physician and patient |
| Genre |
Electronic Books |
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Case Reports |
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Case studies.
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Études de cas.
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| Added Author |
Boissy, Adrienne, editor.
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Gilligan, Timothy, editor.
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| Other Form: |
Print version: Communication the Cleveland Clinic way. New York : McGraw-Hill Education, [2016] 9780071845342 (DLC) 2015051012 (OCoLC)941713067 |
| ISBN |
9780071845359 (electronic bk.) |
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0071845356 (electronic bk.) |
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(hardcover) |
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(hardcover) |
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