1 online resource (1 video file, approximately 54 min., 55 sec.) : digital, .flv file, sound
digital
video file MPEG-4 Flash
Note
Title from title frames.
Event
Originally produced by NEVCO Education in 2005.
Summary
Learn how to respectfully care for a diverse clientele by understanding their cultural differences. This program provides practical and effective methods of recognizing and dealing with the special needs of different cultures by adapting care techniques to the preferences of a diverse clientele including: ethical and religious beliefs, values and practices.