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Author Berry, Leonard L., 1942-

Title Management lessons from Mayo Clinic : inside one of the world's most admired service organizations / Leonard L. Berry, Kent D. Seltman. [O'Reilly electronic resource]

Imprint New York : McGraw-Hill, ©2008.
QR Code
Description 1 online resource
Series McGraw-Hill professional
McGraw Hill professional.
Note Title from PDF title page (viewed August 14, 2008).
Bibliography Includes bibliographical references and index.
Contents Cover -- Contents -- Acknowledgments -- Chapter 1 The 100-Year Brand -- Chapter 2 Preserving a Patient-First Legacy -- Chapter 3 Practicing Team Medicine -- Chapter 4 Practicing Destination Medicine -- Chapter 5 Partnering for Leadership -- Chapter 6 Hiring for Valuesand Talent -- Chapter 7 Orchestrating the Clues of Quality -- Chapter 8 Creating, Extending, and Protecting the Brand -- Chapter 9 Investing in Tomorrows Organization -- Chapter 10 Realizing Human Potential -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Z.
Summary This is the first inside look at one of the world's most admired organizations, and the management practices that have made it great. With annual earnings exceeding $6 billion, the Mayo Clinic isn't just one of the world's most successful health care faci.
Subject Mayo Clinic -- History.
Mayo Clinic
Mayo Clinic
Hospitals -- United States -- Administration.
Management.
Success in business.
Leadership.
Hospitals, General -- history
History, 20th Century
History, 21st Century
Hospital Administration -- history
Leadership
Minnesota
Hôpitaux -- États-Unis -- Administration.
Gestion.
Succès dans les affaires.
Médecine -- Histoire -- 20e siècle.
Médecine -- Histoire -- 21e siècle.
Leadership.
management.
Leadership
Hospitals -- Administration
Management
Success in business
United States
Dienstverlening.
Organisatieontwikkeling.
Klantgerichtheid.
Genre History
Added Author Seltman, Kent D.
Other Form: Print version: Berry, Leonard L., 1942- Management lessons from Mayo Clinic. New York : McGraw-Hill, ©2008 0071590730 (OCoLC)184828140
ISBN 9780071590747 (electronic bk.)
0071590749 (electronic bk.)
9780071590730
0071590730
6611731806 (electronic bk.)
9786611731809
9780071621533 (pbk.)
0071621539 (pbk.)
Standard No. 9786611731809 (electronic bk.)
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