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Author Lewis, Alan (Alan E.)

Title Leading through turbulence : how a values-based culture can build profits and make the world a better place / Alan Lewis and Harriet Lewis. [O'Reilly electronic resource]

Imprint New York : McGraw-Hill, ©2012.
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Description 1 online resource (1 volume) : illustrations
Note Includes index.
Contents Ch. 1. Developing Building Blocks for Success -- Ch. 2. Achieving Success by Adhering to Mission, Vision, and Values -- Ch. 3. Leadership from Anywhere (and Everywhere) -- Ch. 4. Doing Well by Doing Good: Integrating Philanthropy with Business Strategy -- Ch. 5. Delivering Unsurpassed Value -- Ch. 6. Measuring for Excellence (Again and Again) -- Ch. 7. Fostering Customer Loyalty and Building Community -- Ch. 8. Creating Marketing Strategies to Leverage Extreme Competitive Advantages -- Ch. 9. Thriving in Change -- Ch. 10. Managing Crises: Moments of Truth.
Summary Annotation Focus on PEOPLE and PROFITS will followAlan and Harriet Lewis and Grand Circle Corporation demonstrate that emerging company owners are the true corporate heroes ... the leading edge of a new approach to philanthropy and competitiveness. Michael E. Porter, Harvard Business SchoolThe travel industry has been one of the hardest hit by the recent recession. Yet Boston-based GrandCircle Corporation has been increasing profitabilityand growing at a rate of nearly 20 percent per yearfor the last two decades. Now, co-owners Alan and Harriet Lewis share the fascinating inside story of Grand Circle: how they grew their business into an international powerhouse, how they integrated their values and philanthropy into a working business model, and how they realized their dream of creating a different kind of company that profits everyone involved. InLeading Through Turbulence, the Lewises show you how to:Adapt and thrive in times of change and crisisCreate a corporate culture that promotes talent and growthInvest in leadership at all levelsand in people with potentialGive back to the world through good works and philanthropyWhether youre an executive, a manager, a business owner, or an entrepreneur, youll find real inspiration and insight in the Lewises incredible story. Youll learn how one company navigated the highs and lows of a changing global marketand how you can, too. Youll discover practical ways to balance risk and reward, profits and losses, and personal values with professional ethics. Youll see how the travel industry bounced back after the 9/11 attacks and how one company rose to meet the challenge of new online competitors. Most important, youll enjoy a deeper, more satisfying level of success by staying true to yourself, your coworkers, and your community at large. Life is a journey. Leading Through Turbulenceshows you how to reach your destination. Safely. Smoothly. Successfully.
Subject Success in business.
Corporate culture.
Values.
Tourism -- Management.
Organizational Culture
Succès dans les affaires.
Culture organisationnelle.
Corporate culture
Success in business
Tourism -- Management
Values
Added Author Lewis, Harriet (Harriet R.)
Added Title How a values-based culture can build profits and leave the world a better place
Other Form: Print version: Lewis, Alan (Alan E.). Leading through turbulence. New York : McGraw-Hill, ©2012 9780071777100 (OCoLC)780333005
ISBN 9780071777094 (electronic bk.)
0071777091 (electronic bk.)
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