LEADER 00000nam a22003137a 4500 
001    sky309621825 
003    SKY 
005    20240319080244.1 
008    231213s2024    flua   e b    000 0 eng d 
020    9781684812592 
020    1684812593 
092    658.45|bLOW 
100 1  Lowenbraun, Nicole,|eauthor. 
245 10 Adaptive listening :|bhow to cultivate trust and traction 
       at work /|cNicole Lowenbraun and Maegan Stephens. 
246 30 How to cultivate trust and traction at work 
260    Coral Gables, FL :|bMango Publishing Group,|c[2024] 
260    |c©2024 
300    269 pages :|billustrations ;|c24 cm 
504    Includes bibliographial references (page 262-269) 
505 00 |tForeword: a note from Nancy Duarte --|tThere's a better 
       way to listen at work --|tPart one: know how you listen. 
       Uncover your S.A.I.D. listening style --|tSuport S.A.I.D. 
       listening style --|tAdvance S.A.I.D. listening style --
       |tImmerse S.A.I.D. listening style --|tDiscern S.A.I.D. 
       listening style --|tFocus your listening L.E.N.S. --|tPart
       two: know how others need you to listen. Meet the S.A.I.D.
       listening goals --|tAdapt to support --|tAdapt to advance 
       --|tAdapt to immerse --|tAdapt to discern --|tEmbrace an 
       adaptive listening culture. 
520    "Adaptive Listening is for those who want to improve the 
       way they, and their teams, communicate up, down, across, 
       internally, and externally. Through engaging stories and 
       practical techniques, discover a new model for listening 
       in the workplace.  Not just another book on communication.
       Adaptive Listening helps you up-level the under-trained 
       side of communication amidst the realities of a hectic 
       workday. Researched and tested exclusively in the work 
       setting, Adaptive Listening moves you beyond active 
       listening, embracing easy-to-remember techniques that 
       strengthen relationships and get work done more 
       effectively. Leaders at all levels can improve listening 
       skills. Aspiring, emerging, and established leaders can 
       build more awareness about their own listening style and 
       the impact it has on their workday. Only then can they 
       adapt the way they listen to meet the goals and needs of 
       direct reports, peers, managers, customers, and 
       stakeholders, all while contributing to a positive 
       workplace culture. Inside learn:  How to leverage the 
       strengths and avoid the pitfalls of your listening style 
       by recognizing how you prefer to process and respond to 
       information ; How to break away from ineffective listening
       and step into Adaptive Listening to meet the goals and 
       needs of the person speaking ; How to reduce mistrust, 
       misalignment, and miscommunication by being more mindful 
       of the barriers that prevent you from using empathetic 
       communication ; How to cue other listeners to listen in 
       the way you want and need." --publisher's website 
650  0 Communication in management. 
650  0 Listening|xPsychological aspects. 
650  0 Communication|xPsychological aspects. 
650  0 Interpersonal communication. 
700 1  Stephens, Maegan,|eauthor. 
700 1  Duarte, Nancy,|ewriter of foreword.