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Title Active listening : improve your ability to listen and lead. [O'Reilly electronic resource]

Edition Second edition.
Publication Info. Greensboro, N.C. : Center for Creative Leadership, 2019.
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Description 1 online resource
Series CCL ; no. 00471
Report (Center for Creative Leadership)
Bibliography Includes bibliographical references.
Contents Listening and Leadership -- The Active Listening Skill Set -- Barriers to Active Listening -- How to Improve Your Active Listening Skills -- Leading with Active Listening.
Summary Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders. In this new edition, we've added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today's world.
Subject Listening.
Communication in management.
Écoute (Psychologie)
Communication en gestion.
Communication in management
Listening
Added Author Center for Creative Leadership.
ISBN 9781604919387 (electronic bk.)
1604919388 (electronic bk.)
9781604919370
160491937X
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