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Author Chan, Janis Fisher.

Title Communication skills for managers / Janis Fisher Chan. [O'Reilly electronic resource]

Edition 5th ed.
Imprint [New York] : American Management Association, ©2002.
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Description 1 online resource (xix, 149 pages)
data file
Bibliography Includes bibliographical references (page 139) and index.
Summary Communicating clearly is a critical skill for successful managers! The ability to communicate clearly is the critical core competency for successful managers at all levels and in all industries. This book is your guide to business communication that delivers the message-whether written, or spoken, in person or via e-mail-with respect for the receiver, and in all business situations. This solid overview of all facets of business communication offers numerous opportunities to practice and apply your new skills and a log to track your improvement. Readers will learn how to: Communicate clearly a.
Subject Communication in management -- Handbooks, manuals, etc.
Interpersonal communication -- Handbooks, manuals, etc.
Business communication -- Handbooks, manuals, etc.
Communication en gestion -- Guides, manuels, etc.
Communication interpersonnelle -- Guides, manuels, etc.
Communication dans l'entreprise -- Guides, manuels, etc.
Business communication
Communication in management
Interpersonal communication
Genre handbooks.
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Added Author American Management Association.
Other Form: Print version: Chan, Janis Fisher. Communication skills for managers. 5th ed. Saranac Lake, N.Y. : American Management Association, ©2002 0761213384 (OCoLC)50548007
ISBN 9780761215127 (electronic bk.)
0761215123 (electronic bk.)
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