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Author Cloud, Henry.

Title Boundaries face to face : how to have that difficult conversation you've been avoiding / Henry Cloud and John Townsend.

Publication Info. Grand Rapids, Mich. : Zondervan, [2003]
©2003
Bookmark link: https://library.naperville-lib.org:444/record=b1240525~S1
Location Call No. Status
 95th Street Adult Nonfiction  158.2 CLO    AVAILABLE
QR Code
Description 266 pages ; 24 cm
Contents pt. 1. Why you need to have that difficult conversation -- The talk can change your life -- The benefits of a good conversation --pt. 2. The essentials of a good conversation -- Be emotionally present -- Be clear about "you" and "I" -- Clarify the problem -- Balance grace and truth -- Stay on task -- Use the formula, when you do "a," I feel "b" -- Affirm and validate -- Apologize for your part in the problem -- Avoid "shoulds" -- Be an agent for change -- Be specific -- Differentiate between forgiving and trusting -- pt. 3. Seeing how it's done -- Telling people what you want -- Making someone aware of something -- Stopping a behavior -- Dealing with counterattack and other problems -- pt. 4. Getting ready to have the conversation -- Why you need to get ready -- How to get ready -- pt. 5. Having the conversation with people in your life -- With your spouse -- With someone you're dating -- With your kids -- With your parents -- With your adult children -- At work -- With people in authority.
Subject Conflict management -- Religious aspects -- Christianity.
Conversation -- Religious aspects -- Christianity.
Oral communication -- Religious aspects -- Christianity.
Interpersonal conflict -- Religious aspects.
Interpersonal relations -- Religious aspects.
Added Author Townsend, John Sims, 1952-
Added Title How to have that difficult conversation you've been avoiding
ISBN 0310221528
0310255333
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