| Description |
1 online resource (120 pages) : illustrations |
| Physical Medium |
polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 |
| Description |
text file rdaft http://rdaregistry.info/termList/fileType/1002 |
| Series |
WorkSmart |
|
WorkSmart series.
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| Contents |
How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people. |
| Summary |
Extensively updated, a must-have guide to handling the most challenging coworkers. |
| Subject |
Conflict management -- Case studies.
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Interpersonal relations -- Case studies.
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Interpersonal conflict -- Case studies.
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Gestion des conflits -- Études de cas. |
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Conflit interpersonnel -- Études de cas. |
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Conflict management -- Case studies. |
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Interpersonal relations -- Case studies. |
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Interpersonal conflict -- Case studies. |
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Conflict management |
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Interpersonal conflict |
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Interpersonal relations |
| Genre |
Case studies
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Case studies.
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Études de cas.
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| Added Author |
Lundin, Kathleen, 1935-
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Dobson, Michael Singer.
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| Other Form: |
Print version: Lundin, William, 1923- Working with difficult people. 2nd ed. New York : AMACOM, ©2009 9780814401682 0814401686 (DLC) 2008016650 (OCoLC)222666978 |
| ISBN |
9780814410356 (electronic bk.) |
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0814410359 (electronic bk.) |
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(pbk.) |
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(pbk.) |
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