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049    INap 
082 04 001.4 
082 04 001.4|223 
099    eBook O'Reilly for Public Libraries 
100 1  Geisen, Emily,|eauthor. 
245 10 Usability testing for survey research /|cEmily Geisen, 
       Jennifer Romano Bergstrom.|h[O'Reilly electronic resource]
264  1 Cambridge, MA :|bMorgan Kaufmann,|c[2017] 
264  4 |c©2017 
300    1 online resource (xix, 230 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
504    Includes bibliographical references and index. 
505 0  Front Cover; Usability Testing for Survey Research; 
       Copyright Page; Dedications; Contents; About the Authors; 
       Acknowledgments; Introduction; Who Should Read This Book?;
       How Is This Book Organized?; Chapter 1: Usability and 
       Usability Testing; Chapter 2: Respondent-Survey 
       Interaction; Chapter 3: Adding Usability Testing to the 
       Survey Process; Chapter 4: Planning for Usability Testing;
       Chapter 5: Developing the Usability Testing Protocol; 
       Chapter 6: Think Aloud and Verbal-Probing Techniques; 
       Chapter 7: Conducting Usability Sessions; Chapter 8: 
       Analyzing and Reporting Results; Glossary of Terms. 
505 8  1 Usability and Usability TestingA Brief History; Defining
       Modern Usability; Defining Usability for Surveys; The 
       Product; The Specified Users of the Product; The Goals of 
       the Users; The Context of Use; Metrics of Evaluation; 
       Importance of Usability Testing as a Pretesting 
       Methodology; Usability Testing Does Not Replace Good 
       Design; Overview of the Usability Testing Process; 
       References; 2 Respondent-Survey Interaction; Sources of 
       Potential Errors in Surveys; Errors of Nonobservation; 
       Errors of Observation; How Respondents Answer Survey 
       Questions; How Respondents Interact With Surveys. 
505 8  Usability Model for SurveysInterpreting the Design; What 
       Meaning Do Respondents Assign to Visual Design and 
       Layout?; How Do Respondents Believe the Survey Works?; 
       Completing Actions and Navigating; How Well Does the 
       Survey Support Respondents' Ability to Complete Tasks and 
       Goals?; How Well Do Respondents Follow Navigational Cues 
       and Instructions?; Processing Feedback; How Do Respondents
       Interpret and React to the Survey Feedback in Response to 
       Their Actions?; How Well Does the Survey Help Respondents 
       Identify, Interpret, and Resolve Errors?; References. 
505 8  3 Adding Usability Testing to the Survey ProcessIterative 
       Design and Testing; Reasons for More Rounds, Fewer 
       Participants; Smaller Rounds Support Collaboration; 
       Iterative Usability Study Example; What to Test and When; 
       Survey Concept or Approach; Existing Survey; Similar 
       Survey or Competitor Survey; Survey Software Packages; 
       Paper Prototype; Wireframe; Early Interactive Prototype; 
       Selected Interactive Questions; Mobile Version of a 
       Survey; Fully Programmed or Revised Survey; Usability 
       Testing Continuum; References; 4 Planning for Usability 
       Testing; Participant Selection. 
505 8  Determining Participant-Selection CriteriaDetermining 
       Sample Sizes; Participant Recruitment; Existing 
       Participant Lists (Existing Frame); No Participant Lists 
       (Constructed Frame); Testing Equipment, Environment, and 
       Materials; Usability Testing Equipment; Recording 
       Equipment; Audio Recordings; Screen Recordings for Desktop
       /Laptops; Screen Recordings for Mobile Devices; Eye-
       Tracking Equipment; Where to Conduct Sessions; Laboratory 
       Usability Testing; In-the-Field Usability Testing; Remote 
       Usability Testing; Choosing the Best Method; Practical 
       Considerations; How Long Should the Sessions Be? 
520    This book is a guide to the tools necessary to evaluate, 
       test, and modify surveys in an iterative method during the
       survey pretesting process. It includes examples that apply
       usability to any type of survey during any stage of 
       development, along with tactics on how to tailor usability
       testing to meet budget and scheduling constraints. 
588 0  Online resource; title from title page (Safari, viewed 
       March 10, 2017). 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
650  0 Surveys|xMethodology. 
650  0 Internet surveys. 
650  6 Levés|xMéthodologie. 
650  6 Sondages sur Internet. 
650  7 Internet surveys|2fast 
650  7 Surveys|xMethodology|2fast 
650  7 Benutzerfreundlichkeit|2gnd 
650  7 Benutzeroberfläche|2gnd 
650  7 Softwaretest|2gnd 
650  7 Empirische Sozialforschung|2gnd 
700 1  Bergstrom, Jennifer Romano,|eauthor. 
776 08 |iPrint version:|z0128036567|z9780128036563
       |w(OCoLC)956959150 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/9780128036815/?ar
       |zAvailable on O'Reilly for Public Libraries 
938    EBL - Ebook Library|bEBLB|nEBL4807038 
938    EBSCOhost|bEBSC|n1144604 
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938    YBP Library Services|bYANK|n13512085 
994    92|bJFN