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Author Barkin, Ian, author.

Title Harnessing grassroots automation : with a modest amount of training, nontechnical employees can automate complex processes and generate significant value for their organizations / Ian Barkin, Thomas H. Davenport. [O'Reilly electronic resource]

Edition [First edition].
Publication Info. [Cambridge, Massachusetts] : MIT Sloan Management Review, 2023.
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Description 1 online resource (7 pages)
Note "Reprint #65124."
Bibliography Includes bibliographical references.
Summary Companies are increasingly embracing the idea of helping nontechnical employees - those with deep business-area expertise - learn to automate mundane, repetitive, time-consuming processes through minimal training in low-code and no-code technologies. This article describes the benefits and challenges that six companies - AT&T, Dentsu, Johnson & Johnson, PwC, Voya Financial, and Wesco - experienced in their forays into the citizen automation movement.
Subject Automation -- Human factors.
Artificial intelligence -- Industrial applications.
Automatisation -- Facteurs humains.
Intelligence artificielle -- Applications industrielles.
Artificial intelligence -- Industrial applications
Automation -- Human factors
Added Author Davenport, Thomas H., 1954- author.
Standard No. 53863MIT65124
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