Hospital patients. : Service fanatics : how to build superior patient experience the Cleveland Clinic way / by James Merlino. [O'Reilly electronic resource]
Hospital patients -- Care -- United States. : Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital / Rhonda Dishongh [and others]. [O'Reilly electronic resource]
Hospital Window Dickey James : Poetry for students. Volume 11 : presenting analysis, context and criticism on commonly studied poetry / Elizabeth Thomason, editor ; foreword by David Kelly.| [Gale electronic resource]