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Author Frock, Roger, 1936-

Title Changing how the world does business : FedEx's incredible journey to success : the inside story / Roger Frock. [O'Reilly electronic resource]

Edition 1st ed.
Imprint San Francisco, CA : Berrett--Koehler ; Berkeley : U.S. trade Bookstores and wholesalers, Publishers Group West, ©2006.
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Description 1 online resource (xv, 239 pages)
Note Includes index.
Contents The Trail of Inspiration -- Checking With the Experts -- Feeling More Comfortable -- This Dog Might Hunt! -- An Irrational Decision -- Kick the Tires, Light the Fires -- A Climate of Chaos -- Looking for a few Good People -- Mr. Smith Goes to Washington -- The Humble House Gang -- Good Bye Little Rock, Hello Memphis -- The Company Lodestar -- More Obstacles -- Let's Call It a System Test! -- The Marine Corps Boot Camp Mode -- An Inauspicious Beginning -- Rescue at the Edge of a Precipice -- Light at the End of the Tunnel -- A Little Help from Our Friends -- Summoned to a Special Meeting -- A General in the Guerrilla Camp -- Fund Raising / Round Three -- America, You've Got a New Airline -- A Threatened Resignation -- Three Division Offices -- Just Step Out of the Way -- From Caterpillar to Butterfly -- Mach One to Idle -- Concordes, Dirigibles, and Separation -- People are the Wind beneath Our Wings -- Changing How the World Does Business.
Summary Reveals how FedEx was conceived, launched, and kept afloat despite incredible obstacles.
Subject Federal Express Corporation -- History.
Federal Express Corporation
Federal Express Corporation
Express service -- United States -- History.
Messageries -- États-Unis -- Histoire.
Express service
United States
Chronological Term Geschichte.
Genre History
Other Form: Print version: Frock, Roger, 1936- Changing how the world does business. 1st ed. San Francisco, CA : Berrett--Koehler ; Berkeley : U.S. trade Bookstores and wholesalers, Publishers Group West, ©2006 1576754138 9781576754139 (DLC) 2006009520 (OCoLC)65644322
ISBN 1576754138 (hardcover ; alk. paper)
9781576754139 (hardcover ; alk. paper)
9781576754139
9781576758809 (electronic bk.)
157675880X (electronic bk.)
9781609943295
1609943295
9781605095325
160509532X
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