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Executives -- Training of.
1
EBOOK
2003
50 activities for achieving excellent customer service
Doane, Darryl S.
Amherst, Mass. : HRD Press, ©2003.
Available Onlineavailable online
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2
EBOOK
1999
50 activities for conflict resolution : group learning and self development exercises
Lambert, Jonamay.
Amherst, Mass. : Human Resource Development Press, ©1999.
Available Onlineavailable online
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