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Author Bardwick, Judith M., 1933-

Title Danger in the comfort zone : from boardroom to mailroom--how to break the entitlement habit that's killing American business / Judith M. Bardwick. [O'Reilly electronic resource]

Publication Info. New York : Amacom, American Management Association, [1995]
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Description 1 online resource
Bibliography Includes bibliographical references and index.
Contents Introduction : a new look at a familiar pattern -- Part one -- Danger in the comfort zone -- The American dream scattered -- When organizations are too comfortable -- the lethargy of entitlement -- When organizations are too stressed -- the paralysis of fear -- When organizations are revitalized -- the energy of earning -- Understanding how people work -- the earning curve -- Moving away from entitlement -- increase pressure -- Moving away from fear -- decrease pressure -- Maintaining the creative energy of earning -- The new paradigm -- On the personal side -- Questions and answers -- Part two -- Finding comfort in endless danger -- The borderless economy -- Get real -- Operate in optimum ways -- Critical conditions : trust, commitment, success -- Give thanks for hard times.
Summary Danger in the Comfort Zone examines the phenomenon of the "entitlement" mentality in the American workforce'people's preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: * Entitlement'people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low * Fear'people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well * Earning'people are energized by challenge; they know their accomplishments will be noticed'and rewarded In this paperback edition, Bardwick points out that although the "fear" element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.
Subject Psychology, Industrial -- United States.
Work -- Psychological aspects.
Entitlement attitudes -- United States.
Employees -- United States -- Attitudes.
Job security -- United States.
Labor productivity -- United States.
Attitude (Psychology)
Motivation (Psychology)
Psychology, Industrial.
Industries.
Attitude
Motivation
Psychology, Industrial
Work -- psychology
Efficiency, Organizational
Industry
Psychologie du travail -- États-Unis.
Travail -- Aspect psychologique.
Appropriation (Psychologie) -- États-Unis.
Personnel -- États-Unis -- Attitudes.
Sécurité d'emploi -- États-Unis.
Productivité -- États-Unis.
Attitude (Psychologie)
Motivation (Psychologie)
Psychologie du travail.
Industrie.
Motivation (Psychology)
Industries
Attitude (Psychology)
Employees -- Attitudes
Entitlement attitudes
Job security
Labor productivity
Psychology, Industrial
Work -- Psychological aspects
United States
Commerce.
Business & Economics.
Marketing & Sales.
Other Form: Print version: Danger in the comfort zone New York, N.Y. : Amacom, American Management Association, c1995. 0814478867 (DLC) 94024020
ISBN 9780814437476 (ebook)
0814437478
9780814478868
0814478867
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