Art of Winning Commitment : 10 Ways Leaders Can Engage Minds, Hearts, and Spirits.
Dick Richards.
New York, UNITED STATES : AMACOM, 2004.

The case for good jobs : how great companies bring dignity, pay, & meaning to everyone's work
Ton, Zeynep, author.
[Place of publication not identified] : Ascent Audio, 2023.

The four factors of trust : how organizations can earn lifelong loyalty
Reichheld, Ashley, author.
Hoboken, New Jersey : Wiley, [2023]

The four factors of trust : how organizations can earn lifelong loyalty
Reichheld, Ashley, author.
[Place of publication not identified] : Ascent Audio, 2022.

The four factors of trust : how organizations can earn lifelong loyalty
Reichheld, Ashley, author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2023]

Punching in : the unauthorized adventures of a front-line employee
Frankel, Alex, author.
Pymble, NSW ; New York, NY : HarperCollins e-books, 2007.

The ultimate question : driving good profits and true growth
Reichheld, Frederick F.
[United States] : Simon & Schuster Audio, 2012.

When doing less adds up to more : companies that reduce and simpllify front-line employee workload f
Ton, Zeynep, author.
[Place of publication not identified] : MIT Sloan Management Review, 2023.