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Author Jarrett, Caroline.

Title Forms that work : designing Web forms for usability / Caroline Jarrett, Gerry Gaffney. [O'Reilly electronic resource]

Imprint Amsterdam ; Boston : Morgan Kaufmann, 2009.
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Description 1 online resource (xvii, 199 pages) : illustrations (some color)
Series Morgan Kaufmann series in interactive technologies
Morgan Kaufmann series in interactive technologies.
Summary Forms are everywhere on the web - for registration and communicating, for commerce and government. Good forms make for happier customers, better data, and reduced support costs. Bad forms fill your organization's databases with inaccuracies and duplicates and can cause loss of potential consumers.
Contents Introduction: What is a form? -- 1. Persuading people to answer -- 2. Gathering the right information -- 3. Making questions easy to answer -- 4. Writing instructions -- 5. Choosing between drop-downs and other controls -- 6. Making the form flow easily -- 7. Taking care of the details -- 8. Making the form look easy -- 9. Testing (the best bit).
Bibliography Includes bibliographical references (pages 191-192) and index.
Subject Electronic commerce -- Forms -- Design.
Web sites -- Design.
User-centered system design.
Sites Web -- Conception.
Conception participative (Conception de systèmes)
Electronic commerce
User-centered system design
Web sites -- Design
Benutzerfreundlichkeit
Formular
Web-Seite
Genre Form.
blank forms.
Blank forms
Blank forms.
Formulaires.
Added Author Gaffney, Gerry.
Added Title Designing Web forms for usability
Other Form: Print version: Jarrett, Caroline. Forms that work. Amsterdam ; Boston : Morgan Kaufmann, 2009 9781558607101 1558607102 (OCoLC)229025896
ISBN 9780080948485 (electronic bk.)
0080948480 (electronic bk.)
Standard No. 9786612711770
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