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Author McDonald, Kelly, 1961- author.

Title How to work with and lead people not like you : practical solutions for today's diverse workplace / Kelly McDonald. [O'Reilly electronic resource]

Publication Info. Hoboken, New Jersey : John Wiley & Sons, Inc., [2017]
©2017
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Description 1 online resource (1 volume)
Note Includes index.
Summary If you're in a diverse team, you know employee differences can cause miscommunication, lower trust, and hurt productivity. . . It doesn't have to be this way! The people you work with may be from a different generation, different culture, different race, different gender, or just a different philosophy toward work and life in general, but you need to work together toward a common goal. How to Work With and Lead People Not Like You explains how to dial down the differences, smooth out the friction, and play upon each other's strengths to become more effective, more productive, and less stressed. The keys are to find the common ground and identify hidden conflicts that are hurting productivity. Many people shudder at the prospect of working with diverse groups of people, but they can't voice their fear or anxiety. At work, it's not OK or politically correct to say, 'I'm uncomfortable with this person.' In fact, if you do say something along those lines, your job may be at risk. Your company may terminate you for not being on the 'diversity bandwagon.' So you keep quiet and you keep your thoughts to yourself. But deep down, you are uncomfortable . If you feel like this, it doesn't mean you're racist, sexist, ageist, homophobic, or any other negative label. It means you're struggling. You're struggling to understand people, cultures, or values that are unfamiliar to you. You're struggling to do your job with teammates and coworkers who may have very different viewpoints or different approaches to communication than you have. You're struggling to overcome differences and pull together to achieve high performance at work. Whether you're leading a diverse team, working in a challenging cross-cultural environment, or simply working with people who are 'not like you,' you need to be able to get along with everyone as a team, to get the work done. This book explains the skills you need to communicate, motivate, and inspire people to collaborate-even if they have very different values, lifestyles, or priorities. Learn key steps that bring cohesion to diversity How to have a constructive conversation about working alongside people who are different The four magic words that make this easier and smooth over friction What not to say-and why Learn to set aside differences and get things done Learn how to handle a racist, sexist, homophobic or offensive remark in a professional way Retain your sanity when colleagues drive you crazy The changing demographics ...
Subject Diversity in the workplace.
Management -- Social aspects.
Intercultural communication.
Discrimination in language.
Multiculturalisme en milieu de travail.
Gestion -- Aspect social.
Discrimination linguistique.
Discrimination in language
Diversity in the workplace
Intercultural communication
Management -- Social aspects
Other Form: Print version: McDonald, Kelly, 1961- How to work with and lead people not like you. Hoboken, New Jersey : John Wiley & Sons, Inc., [2017] 9781119369950 (DLC) 2017015263 (OCoLC)991585171
ISBN 9781119369967
1119369967
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