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Subjects (1-25 of 25)
Customer services. -- Sound recordings.
1
2007
Are your customers being served? how to boost profits by delivering exceptional customer service
Rowson, Pauline.
[Chichester, England] : Matrix Media, 2007.
available online
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ocn233707432
2
2009
Delivering knock your socks off service
Rego Park : Gildan Media, 2009.
available online
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ocn465216901
Customer services -- Study and teaching -- Problems, exercises, etc.
3
2005
25 reproducible activities for customer service excellence
Garber, Peter R.
Amherst, MA : HRD Press, ©2005.
available online
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757519491
Customer services -- Technological innovations.
4
2017
The aisles have eyes : how retailers track your shopping, strip your privacy, and define your power
Turow, Joseph, author.
New Haven : Yale University Press, [2017].
Location
Call No.
Status
Nichols Adult Nonfiction
658.8343 TUR
AVAILABLE
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sky285192586
5
2017
The aisles have eyes : how retailers track your shopping, strip your privacy, and define your power
Turow, Joseph, author.
[United States] : Tantor Audio, 2017.
available online
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6
2023
Build your community : turn your connections into a powerful online community
Millington, Richard, author.
[Place of publication not identified] : Ascent Audio, 2023.
available online
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7
2021
Build your community : turn your connections into a powerful online community
Millington, Richard, author.
Harlow, United Kingdom : Pearson Education Limited, 2021.
available online
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8
2023
Can your customer service do this? : create an anticipatory customer experience that builds loyalty
Solomon, Micah, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2023.
available online
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9
2014
Customer experience 3.0 : high-profit strategies in the age of techno service
Goodman, John A.
New York : American Management Association, [2014]
available online
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884725965
10
2011
The customer experience edge : technology and techniques for delivering an enduring, profitable and
Soudagar, Reza, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2011.
available online
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11
2012
The customer experience edge : technology and techniques for delivering an enduring, profitable, and
Soudagar, Reza.
New York : McGraw-Hill, ©2012.
available online
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779095167
12
2015
Designing service excellence : people and technology
Hunt, Brian, author.
Boca Raton, Florida : CRC Press, 2015.
available online
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896840222
13
2010
Empowered : unleash your employees, energize your customers, transform your business
Bernoff, Josh.
[United States] : Gildan Media, 2010.
available online
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14
2020
Enterprise AI
Jarvinen, Zachary, author.
Hoboken, NJ : John Wiley & Sons, Inc., [2020]
available online
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15
2013
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of soci
Solomon, Micah.
[United States] : Gildan Audio, 2013.
available online
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16
2012
High-tech, high-touch customer service : inspire timeless loyalty in the demanding new world of soci
Solomon, Micah, author.
New York : AMACOM, American Management Association, [2012]
available online
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793193173
17
2020
Remarkable retail : how to win & keep customers in the age of digital disruption
Dennis, Steve, author.
[Vancouver, British Columbia] : LifeTree Media Ltd., [2020]
Location
Call No.
Status
Nichols Adult Nonfiction
658.8700285 DEN
DUE 04-20-24
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Customer Services Telecommunication
18
2011
QoS enabled networks : tools and foundations
[Hoboken, N.J.] : Wiley, ©2011.
available online
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703882203
19
2011
Social network analysis in telecommunications
Reis Pinheiro, Carlos Andre, 1940-
Hoboken, N.J. : Wiley, ©2011.
available online
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729627489
Customer services -- Terminology.
20
2011
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer se
Bacal, Robert.
New York : McGraw-Hill, ©2011.
available online
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695990251
21
2012
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that rea
Evenson, Renee, 1951-
New York : American Management Association, [2012]
Location
Call No.
Status
95th Street Adult Nonfiction
658.812 EVE
DUE 04-19-24
Naper Blvd. Adult Nonfiction
658.812 EVE
AVAILABLE
Nichols Adult Nonfiction
658.812 EVE
AVAILABLE
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sky247462088
22
2012
Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that rea
Evenson, Renee, 1951- author.
New York : AMACOM, [2012]
available online
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811247682
Customer services -- Training.
23
2011
Customer service training 101
Evenson, Renee, 1951-
New York : American Management Association, ©2011.
available online
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676695857
Customer Services Transportation Agencies United States
24
2013
Best practices for transportation agency use of social media
Boca Raton, FL : CRC Press, [2013]
available online
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857769421
Customer services -- United States.
25
2003
Beans : four principles for running a business in good times or bad
Yerkes, Leslie, 1958-
[United States] : Recorded Books, Inc., 2003.
available online
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