Customer Services Electronic Commerce : The user is always right : a practical guide to creating and using personas for the Web / by Steve Mulder with Ziv Yaar. [O'Reilly electronic resource]
2006
1
Customer services Evaluation -- See Also the narrower term Mystery shopping
Customer services -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. [O'Reilly electronic resource]
Customer services -- Management -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. [O'Reilly electronic resource]
Customer services -- Marketing. : Never say sell : how the world's best consulting and professional services firms expand client relationships / Tom McMakin, Jacob Parks. [O'Reilly electronic resource]
Customer services -- Quality control. : Clued In: How To Keep Customers Coming Back Again and Again / Carbone, Lewis. [O'Reilly electronic resource]
2004
1
Customer services -- Research. : Measure what matters : online tools for understanding customers, social media, engagement, and key relationships / Katie Delahaye Paine. [O'Reilly electronic resource]
2011
1
Customer Services Retail Trade : Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven world / Stefan Niemeier, Andrea Zocchi, and Marco Catena. [O'Reilly electronic resource]
2013
1
Customer Services Service Industries : The frictionless organization : deliver great customer experiences with less effort / Bill Price, David Jaffe. [O'Reilly electronic resource]
Customer services -- United States. -- Sound recordings. : Exceeding customer expectations [OverDrive/Libby electronic resource] what Enterprise, America's #1 car rental company, can teach us about creating lifetime customers / Kirk Kazanjian ; foreword by Andrew C. Taylor.
2007
1
Customer Services Video Games Industry : Communities of innovation : how video game makers capture millions of dollars of innovation from user communities and you can too! / David Edery and Ethan Mollick. [O'Reilly electronic resource]
2010
1
Customer Services Walt Disney Company : The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church. [O'Reilly electronic resource]
Customhouses -- Québec (Province) -- Montréal -- Drama -- Videodiscs. : The score [(DVD) videorecording] / Paramount Pictures and Mandalay Pictures present a Horseshoe Bay/Lee Rich production ; producers, Gary Foster, Lee Rich ; screenplay writers, Kario Salem, Lem Dobbs, Scott Marshall Smith ; story, Daniel E. Taylor, Kario Salem ; director, Frank Oz.