Are your customers being served? how to boost profits by delivering exceptional customer service
Rowson, Pauline.
[Chichester, England] : Matrix Media, 2007.

Getting naked a business fable--about shedding the three fears that sabotage client loyalty
Lencioni, Patrick, 1965-
New York : Random House Audio, [2010]

The last link closing the gap that is sabotaging your business : an unbreakable formula for eliminat
Crawford, Gregg.
[Minneapolis, Minn.] : HighBridge Company, 2007.

The selling edge
Levokove, Michael.
[Ashland, Or.] : Blackstone Audio, [2006]

What clients love a field guide to growing your business
Beckwith, Harry, 1949-
[New York, N.Y.] : Time Warner Audio Books, 2003.

25 reproducible activities for customer service excellence
Garber, Peter R.
Amherst, MA : HRD Press, ©2005.

Digital transformation : build your organization's future for the innovation age
Herbert, Lindsay, author.
London ; New York, NY : Bloomsbury Business, an imprint of Bloomsbury Publishing Pic, 2017.

Gonzo marketing : [winning through worst practices]
Locke, Christopher.
[United States] : Simon & Schuster Audio, 2001.

Social network analysis in telecommunications
Reis Pinheiro, Carlos Andre, 1940-
Hoboken, N.J. : Wiley, ©2011.

Customer service training
Delvin, Kimberly, author.
Alexandria, VA : ATD Press, [2015]

Customer service training 101
Evenson, Renee, 1951-
New York : American Management Association, ©2011.

Clients first : the two word miracle
Callaway, Joseph, 1943-
Hoboken, N.J. : Wiley, 2012.

Do the right thing : how dedicated employees create loyal customers and large profits
Parker, James F. (James Francis), 1947-
Upper Saddle River, N.J. : Wharton School Pub., 2007.

Essential lessons on leadership (collection)

Upper Saddle River, N.J. : FTPress Delivers, ©2013.

How to become a rainmaker : the rules for getting and keeping customers and clients
Fox, Jeffrey J., 1945-
[United States] : Macmillan Audio, 2003.

Making work fun really works
Parker, James F. (James Francis), 1947-
Upper Saddle River, N.J. : FTPress Delivers, ©2010.

Secrets of the great rainmakers : the keys to success and wealth
Fox, Jeffrey J., 1945- author. narrator.
[United States] : Macmillan Audio, 2006.

Release 2.0.

Sebastopol [Calif.] : O'Reilly Media, Inc., ©2008.

CRM Automation
Goldenberg, Barton J., author.
E Rutherford : Prentice Hall PTR Feb. 2002 Old Tappan : Pearson Education [distributor]

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
McKain, Scott, author.
[United States] : McGraw Hill-Ascent Audio, 2014.

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
McKain, Scott, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2014.

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
McKain, Scott.
New York : McGraw-Hill Education, [2014]

9 rules for successful crowdsourcing
Libert, Barry.
Upper Saddle River, N.J. : Pearson Education Pub. as FTPress Delivers, ©2010.

10 steps to successful customer service
Kamin, Maxine.
Alexandria, Va. : ASTD Press, 2010.

50 activities for achieving excellent customer service
Doane, Darryl S.
Amherst, Mass. : HRD Press, ©2003.

54 golden nuggets : the best of the telephone doctor : quick tips to cure your business communicatio
Friedman, Nancy J.
Amherst, Mass. : HRD Press, ©2011.

101 ways to build better relationships with your customers
Garber, Peter R.
Amherst, Mass. : HRD Press, ©2007.

101 ways to improve customer service : training, tools, tips, and techniques
Ukens, Lorraine L.
San Francisco, CA : Pfeiffer ; Hoboken, NJ : J. Wiley & Sons, ©2007.

212° service : the 10 rules for creating a service culture
Anderson, Mac, author.
[United States] : Gildan Audio, 2013.

@ your service : how to attract new customers, increase sales, and grow your business using simple c
Eliason, Frank, 1972-
Hoboken, N.J. : Wiley, 2012.

Above the line : how to create a company culture that engages employees, delights customers and deli
Henderson, Michael, 1963-
[United States] : Ascent Audio, 2021.

--And the clients went wild! : how savvy professionals win all the business they want
Kuzmeski, Maribeth.
[United States] : Gildan Media, 2010.

--And the clients went wild! : how savvy professionals win all the business they want
Kuzmeski, Maribeth.
Hoboken, N.J. : Wiley, ©2010.

The Apple experience : secrets to building insanely great customer loyalty
Gallo, Carmine.
New York : McGraw-Hill, ©2012.

At your service how to attract new customers, increase sales, and grow your business using simple cu
Eliason, Frank, 1972-
Hoboken, N.J. : Wiley, 2012.

Award-winning customer service : 101 ways to guarantee great performance
Evenson, Renee, 1951-
New York, N.Y. : American Management Association, 2007.

Be our guest : perfecting the art of customer service
Kinni, Theodore B., 1956- author.
[Old Saybrook] : Tantor Audio, [2015]

Be your customer's hero : real-world tips & techniques for the service front lines
Toporek, Adam.
New York : AMACOM American Management Association, 2015.

Body language in customer service

[Place of publication not identified] : Assemble You, 2023.