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Author Snyder, Mike.

Title Microsoft Dynamics CRM 2011 step by step / Mike Snyder, Jim Steger, Brendan Landers.

Publication Info. Redmond, Wash. : Microsoft Press, [2011]
©2011
Location Call No. Status
 95th Street Adult Nonfiction  658.8120285 MIC    AVAILABLE
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Description xxvi, 417 pages : illustrations ; 23 cm.
Series Step by step
Step by step (Redmond, Wash.)
Note Includes index.
Subject Microsoft CRM.
Customer relations -- Management -- Computer programs.
Customer relations -- Data processing -- Computer programs.
Added Author Steger, Jim.
Landers, Brendan.
Added Title Microsoft Dynamics customer relationship management 2011 step by step
ISBN 9780735648906 (pbk.)
0735648905 (pbk.)
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