Getting naked a business fable--about shedding the three fears that sabotage client loyalty
Lencioni, Patrick, 1965-
New York : Random House Audio, [2010]

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
McKain, Scott, author.
[United States] : McGraw Hill-Ascent Audio, 2014.

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
McKain, Scott, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2014.

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience
McKain, Scott.
New York : McGraw-Hill Education, [2014]

9 rules for successful crowdsourcing
Libert, Barry.
Upper Saddle River, N.J. : Pearson Education Pub. as FTPress Delivers, ©2010.