Customer loyalty -- Case studies. : Indispensable : how to become the company that your customers can't live without / Joe Calloway. [O'Reilly electronic resource]
Customer loyalty -- Sound recordings. : Getting naked [sound recording] : a business fable--about shedding the three fears that sabotage client loyalty / Patrick Lencioni.
Customer relations -- Australia. : The knack of selling : ten steps to selling the Australian way [Hoopla electronic resource] / Mathew Harrington.
2020
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Customer Relations Buisness And Economics : The Shopping Revolution : How Successful Retailers Win Customers in an Era of Endless Disruption [Hoopla electronic resource] / Barbara E. Kahn.
Customer relations -- Computer programs. : Outlook 2007 business contact manager for dummies / by Karen S. Fredricks, Lon Orenstein. [O'Reilly electronic resource]
Customer relations -- Humor. : What to say to a porcupine : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. [O'Reilly electronic resource]