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001    824971552 
003    OCoLC 
005    20240129213017.0 
006    m     o  d         
007    cr unu|||||||| 
008    130123s2003    caua    ob    001 0 eng d 
019    856952352 
020    9780080499277 
020    0080499279 
029 1  AU@|b000050492264 
029 1  AU@|b000051860833 
029 1  DEBBG|bBV041119969 
029 1  DEBSZ|b396678572 
035    (OCoLC)824971552|z(OCoLC)856952352 
037    CL0500000183|bSafari Books Online 
040    UMI|beng|epn|cUMI|dOCLCA|dDEBSZ|dOCLCO|dOCLCQ|dOCLCO
       |dOCLCF|dOCLCO|dOCLCQ|dOCLCO|dOCLCQ|dGBVCP|dOCLCO|dOCLCQ
       |dOCLCO|dOCLCL 
049    INap 
082 04 658.4/038 21 
082 04 658.4/038 21 
099    eBook O’Reilly for Public Libraries 
100 1  Watson, Ian,|d1960-|1https://id.oclc.org/worldcat/entity/
       E39PBJmXK8cMX4CBgbJDvvfg8C 
245 10 Applying knowledge management :|btechniques for building 
       corporate memories /|cIan Watson.|h[O'Reilly electronic 
       resource] 
260    San Francisco :|bMorgan Kaufmann,|c©2003. 
300    1 online resource (xviii, 252 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
504    Includes bibliographical references and index. 
505 0  Knowledge management and organizational memory -- 
       Understanding case-based reasoning -- Managing product 
       quality : total recall at National Semiconductor -- 
       Developing expertise : color matching at General Electric 
       Plastics -- Improving process design : knowledge sharing 
       in aluminum foundries -- Benchmarking best practice : 
       internal financial control at Deloitte Touche -- 
       Information retrieval : intelligent online product 
       selection for Analog Devices -- Distributed sales support 
       : Web-based engineering at Western Air -- Personalizing 
       information services : intelligent digital TV at Changing 
       Worlds -- Lessons learned. 
588 0  Print version record. 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
650  0 Knowledge management|vCase studies. 
650  0 Corporations|xHistory. 
650  6 Gestion des connaissances|vÉtudes de cas. 
650  6 Sociétés|xHistoire. 
650  7 Corporations|2fast 
650  7 Knowledge management|2fast 
655  7 Case studies|2fast 
655  7 History|2fast 
776 08 |iPrint version:|aWatson, Ian D. (Ian Duncan), 1960-
       |tApplying knowledge management.|dAmsterdam ; Boston : 
       Morgan Kaufmann, ©2003|z1558607609|w(DLC)  2002108512
       |w(OCoLC)50714455 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/9781558607606/?ar
       |zAvilable on O'Reilly for Public Libraries 
994    92|bJFN